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Frequently Asked Questions

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General Questions

What is Vibrant Vends?
Vibrant Vends is a platform that helps you discover, explore, and connect with a wide variety of vendors and services in your area or niche markets. What sets us apart is My Vends, our visual search tool that lets you filter by location, our intuitive category filters designed to help you find the perfect fit, and Vibe Chat, where you can connect with the community to get ideas, recommendations, and inspiration.
Using Vibrant Vends is free for users. You can browse, search, and save ideas without any cost.
Anyone looking for services, vendors, or inspiration in their local area or niche industries can use the platform. Vendors can also create profiles to showcase their offerings.
You can search by category or keywords and filter options by location and other preferences. You can also browse “My Vends” for a visual collection of ideas and filter for vendors near you.
Yes! You can discover vendors both locally and across different regions, depending on your needs.

Using the Platform

Vibrant Vends is a platform that helps you discover, explore, and connect with a wide variety of vendors and services in your area or niche markets. What sets us apart is My Vends, our visual search tool that lets you filter by location, our intuitive category filters designed to help you find the perfect fit, and Vibe Chat, where you can connect with the community to get ideas, recommendations, and inspiration.
Using Vibrant Vends is free for users. You can browse, search, and save ideas without any cost.
Anyone looking for services, vendors, or inspiration in their local area or niche industries can use the platform. Vendors can also create profiles to showcase their offerings.
You can search by category or keywords and filter options by location and other preferences. You can also browse “My Vends” for a visual collection of ideas and filter for vendors near you.
Yes! You can discover vendors both locally and across different regions, depending on your needs.

Each vendor profile has contact information or a messaging option so you can reach out directly to inquire about services or book consultations.

Yes! You can save vendors and ideas to your personal space, My Vision, for easy reference and future planning.

Yes! Certain vendors offer the ability to book services or purchase items directly through the platform.

Yes, after using a vendor’s services, you can leave reviews to help other users make informed decisions.

Technical Questions

Basic profiles are free, and premium features or enhanced visibility options are available for a fee.

Using Vibrant Vends is free for users. You can browse, search, and save ideas without any cost.

Can I allow customers to book services or purchase items directly on Vibrant Vends?

Yes! Vendors can categorize their services, showcase portfolio items, and optimize their profiles to attract users in their niche or area. Additionally, vendors can purchase add-ons to have their profiles featured throughout the site, increasing visibility and reaching a wider audience. You can search by category or keywords and filter options by location and other preferences. You can also browse “My Vends” for a visual collection of ideas and filter for vendors near you.

Technical Questions

Yes, the platform is fully accessible on smartphones, tablets, and desktop devices.

You can browse without an account, but creating one lets you save favorites, message vendors, join Vibe Chat, and access My Vision.

We take user privacy seriously. Personal information and saved content are securely stored and never shared with third parties without your consent.

Tips & Best Practices

Explore niche categories, use My Vends to find visual ideas, save items to My Vision, join Vibe Chat to connect with the community, and message vendors early to check availability.

Yes! The platform highlights trending vendors, ideas, and services, so you’re always in the loop.

Billing

Go to your Account Settings from your profile menu. Under the Personal Information tab, select Delete Account.
Please note that this action will permanently delete your profile and remove your access to all stored information. However, any content you’ve uploaded to Vibrant Vends may still remain visible on the platform even after your account has been deleted.

Go to your Account Settings from your profile menu. Under the Personal Information tab, select Delete Account. Please note that this action will permanently delete your business profile and remove your access to all stored information. However, any content you’ve uploaded to Vibrant Vends may still remain visible on the platform even after your account has been deleted. Be sure to cancel any paid plans prior to account deletion to ensure that you will no longer be billed for future services. You can choose to continue using your paid services through the end of the current billing period if you prefer, and then cancel your paid plan before the next billing cycle begins to avoid further charges. Once canceled, you may delete your account at any time.

Account Settings

No, it’s completely free to join Vibrant Vends as a user. You can browse, search, and save ideas without any cost.

Basic profiles are free, and premium features or enhanced visibility options are available for a fee.

No, refunds are not available for paid vendor tier packages or advertising add-ons. If you’ve paid for a vendor tier package, you will not receive a refund for services you have already been billed for. You can choose to continue using your paid services through the end of the current billing period. To prevent additional charges, please be sure to switch to the free tier or a lower paid tier before your next billing cycle begins.

Yes, you can downgrade at any time. If you cancel before your next billing cycle, you will not receive a refund for services already billed, but you will no longer be charged for your current package going forward. You can choose to continue using your paid services through the end of the current billing period, but be sure to downgrade your package before the next billing cycle begins. If you choose to move to a lower paid tier instead of the free tier, your new package rate will take effect at the start of the next billing cycle. To ensure a smooth transition, please make all downgrades before the next billing date.

Yes, you can upgrade at any time. Once you upgrade, your new package services will take effect immediately, and your billing will adjust accordingly based on the new plan.

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© Copyright 2025, All Rights Reserved | Developed by tarunSoft Ltd